Ray AP Troubleshooting
Normal and Abnormal behavior explained, step by step process for diagnostic and troubleshooting of the issue with the normal functionality or RAY AP service.
When a Ray appliance cannot obtain a dynamic IP address or requires Static/PPPoE Configuration to get access to the internet, The Ray console is the me...
Fri, 25 Nov, 2022 at 6:35 AM
The Ray App Store TABLE OF CONTENTS A Brief description of the Ray App store What actions can be performed by Ray customers in the Ra...
Fri, 7 Oct, 2022 at 10:02 AM
Make sure the following steps are done : In the Network profile that is selected for guest ssid , make sure the following is selected. The selection...
Wed, 4 Oct, 2023 at 3:03 PM
Sometimes, devices need to bring back to very initial OS and default configuration which can be due to multiple reasons such as removing a device from one c...
Wed, 28 Feb, 2024 at 12:16 PM
If your mobile or PC Wi-Fi is not connecting to Ray Broadcast SSID, it could be due to multiple reasons. Let's discuss them below: Check Wi-Fi signal ...
Tue, 12 Dec, 2023 at 7:59 AM
Latency in networking refers to the time it takes for data to travel from one point to another. It is the delay between the sending and receiving of informa...
Fri, 19 Jan, 2024 at 6:20 PM
When troubleshooting network issues on Ray devices, it's important to follow a systematic approach to identify and resolve the problem. Here are some st...
Fri, 2 Feb, 2024 at 2:05 PM
1. Check jobs First, check whether all jobs are finished or not. When we do configurations like creating a captive portal or adding Mac addresses in the b...
Mon, 26 Feb, 2024 at 1:05 PM